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Labour & Tech Administrator

Job ID LABOU014758 Date posted 06/15/2022 Location Uxbridge, United Kingdom

The Labour and Tech Administrator reports to the Labour & Technology Manager.

 “Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers.”

Key Job Responsibilities

Team Engagement                                                                                                                                       

  • Embrace and foster the company’s Core Values.
  • Drive integration with the teams across all brands and regions
  • Value People by promoting a culture of high performance, accountability, and continuous improvement that values learning and a commitment to quality.
  • Do the Right Thing by ensuring all safety practices and policies are being followed
  • Assist the Regional Operations Director in establishing the employee skill level development needs and employee count per location.

 

Systems, Equipment and Labour                                                                                                                                       

  • Implement strategies developed by the Company that improve product utilisation and increase capacity.
  • Drive Results by ensuring the use of company owned assets to its full potential, with a focus on decreasing the external/ sub hire costs.
  • Gather equipment shortage data, review details of associated events and source equipment from internal locations to fulfil those needs.
  • Implement the company developed guidelines and procedures for direct reports that support overall financial objectives.
  • Manage equipment vendor relations, internal equipment transfers and system utilisation with an emphasis on subrental consolidation and cost reduction.
  • Develop strategies and processes to better utilise existing work force to reduce overall labour costs.
  • Coordinate central personnel to ensure labour sharing between divisions, including: technical skill identification, scheduling, and timekeeping.
  • Recommend central personnel in accordance with business needs.
  • Review and obtain knowledge of the financial details and equipment of the region to support decisions that are in the best interest of the business.
  • Ensure that the most cost effective solution is provided based on local sub-rental costs, shipping costs, and time frame for each event.
  • Develop strategies and processes to better utilise existing work force to reduce overall labour costs.

 

Customer Service & Reporting                                                                                                                                       

  • See the Big Picture by hosting frequent calls and in-person meetings with venue leadership teams to discuss ongoing challenges and incorporate recommendations into existing processes to improve overall customer service.
  • Deliver World Class Service by developing a strong rapport with all venue managers with the goal of providing support for all internal and external PSAV events.
  • Communication with venue managers and division management to determine the best allocation of equipment and labour for a given event based on the size of the event and needs of the requesting location.
  • Provide regular reports to the System Support Manager, Warehouse Director and Operations Team to ensure labour targets are maintained and assist in developing long term strategies for maximising labour usage of PSAV employees in an effort to reduce overall labour costs.

 

Disclaimer:

The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands.

 

Job Qualifications

  • Ability to write & understand SQL (Structured Query Language)
  • Experience using an SQL based reporting application (E.g. Crystal Reports)
  • Ability to write, use & understand QBE relational database language
  • Have a good understanding of Relational databases and how they can be manipulated to provide the information required
  • Excellent ability with Microsoft Excel
  • Preferably an understanding of VBA programming language
·       Strong analytical and problem solving skills.
  • Excellent verbal and written communication skills.
  • Excellent organisational and time management skills with the ability to meet or exceed multiple concurrent deadlines.

 

Competencies

  • Highly analytical
  • Achieving Results
  • Building Organizational Commitment
  • Entrepreneurial Orientation
  • Influence
  • Initiative

 

 

Physical Requirements

 

Physical Requirements

Hours Per Day

 

Lifting Requirements

Frequency

Sitting

6-8 Hours

 

Lifting      0 - 15 lbs*

Frequently

Standing

2-3 Hours

 

Lifting      16 – 50 lbs*

Occasionally

Walking

0-1 Hours

 

Lifting      51 - 100 lbs

Never

Stooping

0-1 Hours

 

Lifting      Over 100 lbs

Never

Crawling

0-1 Hours

 

 

 

Kneeling

0-1 Hours

 

Carrying Requirements

Frequency

Bending

0-1 Hours

 

Carrying      0 - 15 lbs*

Frequently

Reaching (above your head)

0-1 Hours

 

Carrying      16 – 50 lbs*

Occasionally

Climbing

0-1 Hours

 

Carrying      51 - 100 lbs

Never

Grasping

0-1 Hours

 

Carrying      Over 100 lbs

Never

 

 

 

 

 

Auditory/Visual Requirements

Frequency

 

Pushing/Pulling Requirements

Frequency

Close Vision

Continuously

 

Pushing/Pulling      0 - 15 lbs*

Occasionally

Distance Vision

Frequently

 

Pushing/Pulling      16 – 50 lbs*

Occasionally

Color Vision

Continuously

 

Pushing/Pulling      51 - 100 lbs*

Never

Peripheral Vision

Occasionally

 

Pushing/Pulling      Over 100 lbs

Never

Depth Perception

Occasionally

 

*Identifies the physical requirements that team members perform without assistance.

Hearing

Continuously

 

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

Work Environment

Work is performed in a branch location environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust.  The working conditions will vary between moderately quiet to noisy volumes.  Working times will include days and may include evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore Dress Code Policy.  

 

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