Key Job Responsibilities

Asset Management & Large Event Support                                                                         

• Drive Results - Work closely with local teams to develop logistical plans resulting in maximum utilisation of company owned equipment within the region and nationally.
• Gather equipment shortage data and source equipment from internal locations to fulfil those needs.
• Work with local locations to manage equipment logistics and prioritise equipment for large events.
• Oversee internal equipment transfers, transportation logistics, and quality control process, with an emphasis on keeping company-owned equipnment in use and available as often as possible to maximise cost reduction opportunities.

Information Management & Analysis                                                                                                    

• Construct and maintain a log for analysing equipment usage trends.
• Work with the local teams to assess product utilisation, costs, revenues, and contribution.
• See the Bigger Picture - Analyse sub-rental and depreciation data for all locations within assigned region to seek out opportunities to improve financials and improve client satisfaction.
• Assist in developing long-term strategies for maximising internal resources in an effort to lower costs.

Customer Service                                                                                                                                                           

• Deliver World Class Service - Execute high communication standards, both verbally and in writing, to set, follow through, and meet customer expectations clearly and accurately.
• Work closely with all divisions to maximise equipment utilisation and ensure large equipment needs are able to take advantage of local resources to maximise cost-reduction.
• Value People - Assist with trainings and / or development programs for local teams to increase and enhance technical knowledge of company-owned assets.

Vendor Management                                                                                                                                   

• Manage existing relationships with local subrental providers in order to provide the most efficient coverage and service throughout the business.
• Work with local teams to resolve occurrences of missing and damaged equipment.
• Do the Right Thing - Work with both the vendor and field locations on any service issues, gather feedback on overall support levels, and work with the regional and corporate teams outline opportunities for improvement.
• Perform frequent vendor reviews, including field surveys, to ensure service standards and guidelines are consistently high.

Reporting                                                                                                                                                           

• Develop effective reporting processes.
• Establish actionable benchmarks and report out to various leadership teams on progress, successes, and challenges.
• Provide regular, detailed reports that outline specific action steps and provide concise evaluation of regional equipment needs.
• Track and regularly report on the achieved savings of executed strategies.

Disclaimer:

The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands.